These Terms & Conditions ("Terms") govern the relationship between 299apps ("the Platform", "we", "us", "our") and any individual ("User", "you", "your") who accesses, registers on, or uses any service provided through 299apps.net. By accessing the Platform in any capacity, you confirm that you have read and fully accepted these Terms.
299apps operates as an offshore online gaming and sports betting platform. Services offered include, but are not limited to, sports betting (with a primary focus on cricket markets including the BPL, IPL, and international T20 fixtures), live casino games (including Teen Patti, Andar Bahar, Baccarat, Roulette, and Blackjack), slot games, and crash games. All services are provided subject to these Terms and any additional rules or policies published on the Platform from time to time.
299apps reserves the right to amend, update, or replace these Terms at any time without prior individual notification to users. Any material change will be indicated by an updated "Last Updated" date at the top of this page. It is the User's responsibility to review these Terms periodically. Continued use of the Platform after any modification constitutes acceptance of the updated Terms.
These Terms are written in English. In the event of any ambiguity or dispute arising from translation or interpretation, the English-language version of these Terms shall prevail in all circumstances.
By registering an account or placing any bet or wager on 299apps, you enter into a binding agreement with the Platform and confirm acceptance of all Terms herein.
299apps may revise these Terms at any time. The most current version will always be published at 299apps.net/terms-conditions. Users are responsible for checking this page regularly.
These Terms are published in English. Where any translation exists for convenience, the English text is the definitive version for all legal and interpretive purposes.
299apps operates as an offshore platform. Users are solely responsible for ensuring their use of the Platform complies with all applicable laws in their jurisdiction, including Bangladesh.
299apps is strictly an adult platform. Access to and use of any 299apps service is permitted only to individuals who are 18 years of age or older. By registering an account, you represent and warrant that you meet this minimum age requirement.
Age verification is conducted as part of the registration process and may be requested again at the point of withdrawal or at any time the Platform has reasonable grounds to question a user's age. If a user is found to be under 18, their account will be suspended immediately, all pending bets voided, and any remaining balance returned subject to verification of the payment method used for deposit.
299apps takes underage access seriously. Parents and guardians are encouraged to use parental control software to prevent minors from accessing gambling websites. If you believe a minor has registered on the Platform, please contact our support team immediately at [email protected] or via live chat on the Platform.
To access the full range of 299apps services — including placing bets, depositing funds, and claiming bonuses — you must register a personal account. The registration process requires you to provide accurate, complete, and up-to-date information.
Registration Requirements
When creating a 299apps account, you agree to provide the following information truthfully:
- Full legal name as it appears on a government-issued identity document
- A valid, active mobile number (used for account verification and bKash/Nagad payment confirmation)
- A valid email address that you have sole access to
- Date of birth confirming you are 18 years of age or older
- A secure password meeting the Platform's minimum complexity requirements
One Account Per User
Each individual is permitted to hold only one active 299apps account. Creating duplicate or multiple accounts — whether under the same name, the same mobile number, the same payment method, or from the same device — is strictly prohibited and may result in the suspension or permanent closure of all associated accounts and the forfeiture of any balances held therein.
Account Security
You are responsible for maintaining the confidentiality of your login credentials. 299apps will never ask for your password via email, live chat, or phone. If you suspect unauthorised access to your account, you must contact the support team immediately. 299apps accepts no liability for losses arising from failure to keep login details secure.
299apps supports a range of local and international payment methods to facilitate deposits and withdrawals for players based in Bangladesh. All financial transactions on the Platform are processed in Bangladeshi Taka (BDT) unless otherwise stated.
Accepted Payment Methods
- bKash — Instant mobile banking deposits and withdrawals; minimum deposit ৳200
- Nagad — Instant mobile banking deposits and withdrawals; minimum deposit ৳200
- Rocket (Dutch-Bangla Bank) — Supported for deposits and withdrawals; minimum deposit ৳200
- Upay — Supported for deposits; minimum deposit ৳200
- Visa / Mastercard — International card deposits; subject to card issuer approval
Deposit Processing
Deposits via bKash, Nagad, and Rocket are typically credited to the user's 299apps account within 60 seconds of a successful transaction. Card deposits may take up to 15 minutes to reflect depending on the issuing bank's processing time. If a deposit is not credited within 30 minutes, please contact the support team with the transaction reference number.
Withdrawal Processing
Withdrawal requests are processed within 1–24 hours of submission, subject to account verification status. Withdrawals will only be sent to the same payment method used for the most recent deposit, and to the same mobile number or card on file, as a fraud-prevention measure. 299apps reserves the right to request additional identity verification before processing any withdrawal.
Transaction Limits
- Minimum single deposit: ৳200
- Minimum single withdrawal: ৳500
- Maximum single withdrawal: subject to account tier and verification status — contact support for details
- Daily withdrawal limit: communicated in the account dashboard after login
299apps offers promotional bonuses to both new and existing players, including welcome bonuses, deposit match offers, free bet credits, and seasonal promotions tied to events such as the BPL, Eid, and Pohela Boishakh. All bonuses are subject to the terms set out in this section and any additional terms stated at the point of opt-in.
Wagering Requirements
All bonus funds awarded by 299apps are subject to a wagering requirement before they can be converted to withdrawable cash. The applicable wagering multiplier will be clearly stated in the promotional terms at the time the bonus is offered. Users should read these terms carefully before opting in to any promotion. Failure to meet wagering requirements within the stated validity period will result in the bonus and any associated winnings being removed from the account.
Bonus Eligibility
- Welcome bonuses are available to new players making their first qualifying deposit only
- Only one welcome bonus may be claimed per person, household, device, or payment method
- Bonuses cannot be combined unless the promotional terms explicitly state otherwise
- 299apps reserves the right to withdraw any bonus offer at any time without notice
- Attempting to exploit bonus offers through collusion, arbitrage betting, or other fraudulent means will result in account suspension and forfeiture of bonus funds
Bonus Validity
Bonus funds that are not used within the stated validity period (typically 7–30 days depending on the promotion) will expire automatically and be removed from the account balance. Expired bonus funds cannot be reinstated. Users are responsible for tracking their own bonus expiry dates via the account dashboard.
Available to first-time depositing players. Wagering requirements and minimum odds restrictions apply. Full terms displayed at the point of opt-in after registration.
Periodic reload bonuses are made available to existing players. These are opt-in only and subject to individual promotional terms published in the Promotions section.
By using the 299apps platform, you agree to conduct yourself in a manner that is lawful, fair, and respectful of other users and of the Platform's integrity. The following obligations apply to all registered users at all times.
You Agree To:
- Provide accurate and truthful personal information during registration and at any subsequent verification stage
- Keep your account credentials confidential and not share login details with any third party
- Use the Platform for personal entertainment purposes only and not on behalf of any third party
- Comply with all applicable laws in your jurisdiction when using the Platform
- Set personal responsible gaming limits if you feel at risk of developing problematic gambling habits
- Notify 299apps immediately if you become aware of any unauthorised transaction on your account
You Must Not:
- Register more than one account on the Platform under any name or identity
- Use automated software, bots, scripts, or any artificial intelligence tool to place bets or interact with the Platform
- Attempt to exploit technical errors, software bugs, or pricing mistakes in the Platform's systems
- Engage in match-fixing, collusion with other players, or any form of bet manipulation
- Use the Platform for any money-laundering activity or deposit funds from illegal sources
- Harass, threaten, or abuse 299apps staff or other users via the Platform's chat or support channels
- Attempt to reverse-engineer, decompile, or otherwise tamper with any part of the 299apps software or systems
Violation of any user obligation may result in immediate account suspension, permanent closure, forfeiture of account balance, and referral to relevant law enforcement authorities where required by applicable law.
299apps is committed to operating a fair and transparent gaming environment. All games and betting markets on the Platform are designed to provide genuinely random outcomes, and the Platform employs multiple technical and operational safeguards to detect and prevent fraudulent activity.
Certified Random Outcomes
All slot games and RNG (Random Number Generator) based casino games available on 299apps use certified RNG technology supplied by their respective game providers, including Pragmatic Play, NetEnt, and Microgaming. Crash games, including Aviator by Spribe, use a provably fair algorithm that allows users to independently verify the fairness of each game round's outcome.
Live Casino Integrity
Live casino games — including Evolution Gaming and Ezugi-powered tables — are dealt by professional human dealers operating from regulated studios. All live games are subject to the game providers' own regulatory and certification requirements. 299apps does not intervene in live game outcomes.
Fraud Detection
299apps operates automated fraud detection systems that monitor all account activity for patterns consistent with fraudulent behaviour, including bonus abuse, account sharing, irregular betting patterns, and coordinated multi-account activity. Where suspicious activity is detected, accounts may be flagged for manual review, temporarily suspended, or permanently closed depending on the severity of the detected behaviour.
Users may request the closure of their 299apps account at any time by contacting the support team. 299apps also reserves the right to suspend or permanently close any account that is found to be in breach of these Terms or that poses a risk to the Platform's integrity or to the wellbeing of the user.
User-Initiated Closure
To close your account voluntarily, contact the 299apps support team via live chat on the Platform or by email at [email protected]. Any remaining balance will be returned to the payment method on file, subject to the standard withdrawal process and verification requirements. Bonus funds that have not met wagering requirements will not be returned upon voluntary closure.
Self-Exclusion
Users who feel that their gambling is becoming problematic may request a self-exclusion period through the account settings or by contacting support. Self-exclusion periods available are: 1 week, 1 month, 3 months, 6 months, and permanent exclusion. During a self-exclusion period, the account is locked and the user cannot log in, deposit, or place bets. For more detail, please visit the Responsible Gaming page.
Platform-Initiated Suspension or Closure
299apps may suspend or permanently close a user's account, with or without prior notice, in any of the following circumstances:
- Breach of any provision of these Terms & Conditions
- Provision of false, misleading, or fraudulent information during registration or verification
- Evidence of underage gambling (user under 18 years of age)
- Detection of multiple accounts registered to the same individual
- Suspected money-laundering activity or deposits from illicit sources
- Abusive, threatening, or harassing behaviour directed at Platform staff or other users
- Fraudulent chargeback requests filed against legitimate 299apps transactions
In cases of Platform-initiated closure for breach of these Terms, 299apps reserves the right to withhold account balances pending investigation. Where a balance is found to have been generated through fraudulent activity, it will be forfeited in its entirety.